Author Archive | Gayle Billat

Did You Know? Using Filters Part 3: Troubleshooting

Did You Know? Using Filters Part 3: Troubleshooting If your email filters are not working as you expect, here are some troubleshooting suggestions. Troubleshooting Tip #1 When creating a filter, the “Do not process additional filters” button is selected by default. Therefore, if you have multiple filters, any filter after this filter in the Active […]

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Did You Know? Using Filters Part 4: Creating a Filter from an Email

Did You Know? Using Filters Part 4: Creating a Filter from an Email Did you know that you can create a filter from an email using either the right-click menu, as shown, or using the Actions menu? Several conditions are set automatically. Edit these carefully. Notice that the last condition uses “matches exactly”. It is […]

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