Zimbra Customers Named Finalists for Next Generation Customer Experience Award

By | September 23, 2014
So often, corporate blogs post about themselves, market trends, products and other assorted topics. What is often forgotten, unfortunately, is the one topic that matters the most, customers. A company’s journey to serve customers can easily be derailed by other areas of interest, but customers come first, period. And, as Zimbra’s CEO Patrick Brandt said earlier today, “we take exceptional pride when our customers are successful, and feel privileged to contribute to their efforts. This recognition of Dell and Rackspace by Constellation Research speaks volumes about how leading brands are those that act as change agents for the benefit of their customers.” Dell and Rackspace epitomize “leading brand” with their unique external communities. Dell has Toad World for its Toad database solutions, and Rackspace is driving youth education with a program called Open Cloud Academy. A great article by Entrepreneur references Seth Godin’s definition of brand, "the set of expectations, memories, stories and relationships that, taken together, account for a consumer's decision to choose one product or service over another.… Read more »

Three Tenets for Delivering on the Promise of Internal Social Networks

By | September 16, 2014
What does it mean to be visionary? To Gartner, Visionaries “understand where the market is going or have a vision for changing market rules.” In the recent Gartner “Magic Quadrant for Social Software in the Workplace,” Zimbra was positioned as a Visionary. To me, a visionary is more accurately defined as delivering on market-defining vision that pushes the bounds of innovation in a manner not possible by monolithic, legacy providers. For social software and today’s fast-paced world, workers demand that social products do more than initially designed. You could argue, due to cloud and mobile technology, that we are experiencing a period of innovation like never before. But, the key to successful innovation is providing cool features that people want, and will actually use. As an analyst said on a recent call, tools are “only useful if used.… Read more »

forumshome

Zimbra Forums Migrating to New Home

By | September 12, 2014
As many of our forums users are aware, our Zimbra vBulletin forum (zimbra.com/forums) was closed down recently. We greatly apologize to our members for this downtime. We know that, especially for our open source development community, these forums are a valuable resource for advice and information. To resolve the issue as quickly as we can, we are moving the forums from Vbulletin to the main Zimbra community at community.zimbra.com. The process will take us about a week.… Read more »

Forums.zimbra.com Incident and Resolution

By | September 3, 2014
On Sunday, August 31, Zimbra’s information security and technology team noticed unusual activity on the Zimbra vBulletin forum on Zimbra.com. We immediately took steps to limit the impact of the malicious activity. This did not affect customer, partner or employee data. This was not a breach of Zimbra products. Immediate action was taken to ensure proper incident remediation, including consultation with the appropriate authorities. As part of our risk mitigation plan, the Zimbra forums that are supported by vBulletin have been temporarily taken down for patching and upgrades. This includes all forums that provide crowdsourced support for Zimbra Collaboration.… Read more »

Zimbra Collaboration 8.5: Anytime, Anywhere, Any Device

By | August 26, 2014
The future of collaboration, starts today I have been waiting for today, the release of Zimbra Collaboration 8.5. It is the first major Zimbra Collaboration release since we acquired Zimbra from VMware last year. Zimbra Collaboration 8.5 lays a foundation for the next evolution of mobile-first, cloud-enabled collaboration and completes many of the Zimbra roadmap commitments that were made to customers while Zimbra was with VMware. To help our customers and partners better meet changing user needs, Zimbra put some serious development time behind both the customer-facing user experience and the back-end architecture. New Feature Highlights Touch client for tablets and smartphones: The secure, HTML5 mobile web application provides a device-specific user experience for Android and iOS devices.… Read more »

August Partner News

By | August 20, 2014
It has been a busy month for partner related press. We announced three, geographically diverse partner relationships. While all these partners serve customers who have different needs or demands, there is a common thread: the delivery of secure, flexible unified collaboration software. We are excited about these announcements, and the growing Zimbra partner ecosystem. Scality & Zimbra Partner for Collaboration Storage The Zimbra-Scality partnership brings secure, scalable and affordable cloud-based collaboration to service providers. The bundling of Zimbra Collaboration and Scality’s storage capabilities improves deployment times and provides a high performance solution — all while reducing operational overhead.… Read more »