Contributed by Yasuko Komiyama, Zimbra Senior Sales Engineer Co-edited by: Karyn Tan, Senior Manager in Marketing There are several reasons why customers may want to change this default help link and why this article may help such situations. When customers configure or customize their Zimbra service, the user interface may not fully display all of […]
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FAQ: How often do you update the development roadmap?
Contributed by Shardool Gore, Product Manager, Zimbra (a product of Synacor) Co-edited by: Karyn Tan, Senior Manager in Marketing The development roadmap is updated regularly to reflect the ongoing progress of features and bug fixes. Major updates are typically made at the beginning of each development sprint or release cycle, while minor updates can occur […]
FAQ: Why can’t I find my bug on pm.zimbra.com?
Contributed by Shardool Gore, Product Manager, Zimbra (a product of Synacor) Co-edited by: Karyn Tan, Senior Manager in Marketing Bugs submitted through the Zimbra Support team are handled through the bug portal rather than pm.zimbra.com. If you are unable to find your bug on the pm.zimbra.com roadmap, it may still be in review or it may not have […]
FAQ: Why can’t I submit a bug report to the “Bug fixes” board?
Contributed by Shardool Gore, Product Manager Co-edited by: Karyn Tan, Senior Manager in Marketing The “Bug fixes” board on pm.zimbra.com is designed to provide an overview of the bugs that are in various stages of our development process, such as “Accepted”, “In Progress” and “Released”. It is not a platform for directly submitting bug reports. Our […]
FAQ: How do you decide which features and bug fixes to prioritize?
Contributed by Shardool Gore, Product Manager Co-edited by: Karyn Tan, Senior Manager in Marketing This article explains the criteria and methods used by the Zimbra product team to shape the Zimbra roadmap. Stages in Zimbra Roadmap Before we dive into the prioritization process, let’s do a quick recap of the different stages in the Zimbra […]
FAQ: Understand the different stages of your feature requests on pm.zimbra.com
Contributed by Shardool Gore, Product Manager, Zimbra (a product of Synacor) Co-edited by: Karyn Tan, Senior Manager in Marketing Reading time: 3 minutes In this article, we will provide an overview of the different stages that your feature request will go through when you post a new feature request on https://pm.zimbra.com. The idea is to […]