Zimbra Desktop 7.2.7 and Zimbra Collaboration 8.6 Patch 3 are now available!

Zimbra Desktop 7.2.7 is now available! Remember, it is a free application and is one of the best email clients to manage all of your email accounts. This release primarily addresses some important security issues and has fixed issues when syncing with Yahoo! accounts.

What’s new

  • Important security issues fixed.
  • Yahoo mail sync issues resolved.
  • Java is no longer bundled inside the Zimbra Desktop package for Windows and Linux. Zimbra Desktop now detects and uses the Java available on the user’s machine. As part of this development, a separate 64-bit Zimbra Desktop package is available for Windows.
  • Zimbra no longer ships a copy of trusted CA certificates inside the application, instead it now relies on Java’s CA trust store for improved security.
  • Mac installer signing issue fixed, which was causing Zimbra Desktop to appear from an “unidentified developer”.
  • Yahoo mail sync issue fixed, which was broken after Yahoo discontinued their web service mail API. IMAP/SMTP is now used for Yahoo mail sync.
  • Zimbra Desktop is updated with the latest timezone data.

Read the Complete Announcement

Zimbra Collaboration 8.6 Patch 3

We are proud to announce the Patch 3 for Zimbra Collaboration 8.6 as well. This Patch fixes more than 12 bugs in the Web Client, special mention to the ability of paste images in the Web Client from the Clipboard, as many others.

Please do a full backup or snapshot before installing this Patch. You can download the patch and the md5 and the SHA 256 file here:

Release Notes | Download the Patch

All Zimbra Collaboration 8.6.0 sites are recommended to install this patch. Patch 3 is cumulative with Patch 1 and 2, so only Patch 3 is required in case that you didn’t installed the previous ones.

Read the Complete Announcement

We look forward to your feedback.

, ,

51 Responses to Zimbra Desktop 7.2.7 and Zimbra Collaboration 8.6 Patch 3 are now available!

  1. Erol July 17, 2015 at 3:39 AM #

    Hi, I’m installing the 7.2.7 with correct JAVA_HOME, PATH env variable pointing to either an OpenJDK 7 or SUN 1.8. Launching zimbra with all the variable set on the command line doesn’t give me any result; still seeing : Cannot find a JRE or JDK. Please set JAVA_HOME to a >=1.2 JRE

    Any idea ? what is ZD really looking for ?

    • Jorge de la Cruz July 17, 2015 at 6:10 AM #

      Hi Erol,
      What Operating System are you using? Let us know.

      Best regards

    • JD August 28, 2015 at 1:08 PM #

      I have the same problem as Erol. I have been using Zimbra Desktop for a few years now and love it but whatever this problem is needs attention.

      I have installed and re-installed Java SE and still can’t get Desktop to update.
      I am running Windows 7 on 64bit platform.

      Is there a fix for this problem?


    • Jorge de la Cruz August 29, 2015 at 6:47 AM #

      Hi JD,
      What problem are you facing? Did you try to install Java 64 bits then? From this link http://www.oracle.com/technetwork/java/javase/downloads/jdk8-downloads-2133151.html

      Let us know.

      Best regards

    • JD August 30, 2015 at 1:10 PM #

      Yes, I have tried loading the 64bit version from that website.
      The problem is when updating Zimbra it come up with the error that my Java SE version is not found or is out of date.

      I have the latest version of Java SE on my system, I have tried uninstalling and installing a number of time both the 32bit older version and the 64bit newer version same error.


    • Jorge de la Cruz August 30, 2015 at 1:54 PM #

      What do you have if you run the next command in a Terminal?
      java -version

      Look, this is what I have, and it is working:
      Jorges-MacBook-Pro:$ java -version
      java version “1.8.0_25”
      Java(TM) SE Runtime Environment (build 1.8.0_25-b17)
      Java HotSpot(TM) 64-Bit Server VM (build 25.25-b02, mixed mode)

      Let us know

    • JD August 30, 2015 at 3:02 PM #

      Here is what I get:

      java version “1.8.0_60”
      java(TM) SE Runtime Environment (build 1.8.0_60-b27)
      java Hotspot(TM) 64-bit Server VM (build 25.60-b23, mixed mode)

    • Jorge de la Cruz August 30, 2015 at 3:47 PM #

      Hi JD,
      The only thing I can think about, it’s that maybe the JAVA_HOME is not set properly, for I don’t understand what reason.

      Try the next steps – https://kaanmutlu.wordpress.com/2013/04/26/setting-the-java_home-in-windows-7-64-bit/

      Best regards

    • JD August 30, 2015 at 4:36 PM #

      Hi, Jorge

      Followed the instructions on the website got the variable and path set restarted windows tried to update Zimbra got the same error, Java not installed or out of date.


    • JD November 5, 2015 at 2:36 PM #

      For months now I have been trying to upgrade my Zimbra install and have not been able to get pass the java error. I have tried updating, reinstalling, total remove of both java and zimbra and still can’t get by the java error.

      Is there a real solution to this problem?

      Tired of trying to upgrade, will abandoned Zimbra if solution not found.

      Thanks for any help

  2. Deon July 21, 2015 at 4:06 PM #

    Zdesktop rocks!! So excited that it is getting some attention again.
    Just one question , when are we going to see 64bit for linux ?
    I am unable to upgrade to 7.2.7 , on Fedora 22, it says it needs 32bit libs. I have installed all of them and more , still no joy.
    So currently sticking to 7.2.5.

  3. Ken July 23, 2015 at 4:31 AM #

    No most important feature like filter.

  4. Maddie July 23, 2015 at 8:48 AM #

    very nice article and thank you for all your help !

  5. rabinnh July 25, 2015 at 11:17 AM #

    Zimbra Server won’t run on 32 bit, but Zimbra Desktop requires it? The referenced Tech Center Article


    Requires that you configure your system for 32 bit Java using “sudo update-alternatives –config java”. So in order to run Zimbra Desktop I have to reconfigure my entire system to default to 32 bit Java? That’s just not an option for many people, especially software developers.

    • rabinnh July 25, 2015 at 11:21 AM #

      BTW, 7.2.5 works just fine. I don’t really understand why the requirements changed. If they did not, then the Linux installation (at least on Ubuntu) has a serious bug.

    • Jorge de la Cruz July 31, 2015 at 8:14 AM #

      Hi rabinnh,
      Zimbra Desktop 7.3.0 will work for Linux 64 bits without any issue. So until then, if you have something you can break using Java 32bit, I recommend you keep in 7.2.5.

      Best regards

  6. Peter Wolfe July 30, 2015 at 7:36 PM #

    Hi, what is the plan with zdesktop now that Windows 10 is out. Does 7.2.7 run on Windows 10? I gather win 10 has a mail app, is this the end of zdesktop?

    • Jorge de la Cruz July 31, 2015 at 8:11 AM #

      Hi Peter Wolfe,
      Zimbra Desktop 7.2.7 works properly in Windows 10, we are doing some QA to add it into our Official Documentation but it is working for me. You only need Java JDK 64 bits – http://www.oracle.com/technetwork/java/javase/downloads/jdk8-downloads-2133151.html
      You can also see here a Screenshot in Windows 10 and Zimbra Desktop running – https://bugzilla.zimbra.com/show_bug.cgi?id=100632
      Zimbra Desktop works with Open Source Zimbra editions, and Windows Native Mail App requires a Network Edition license and Activesync accounts, also Zimbra Desktop works in Linux or OSX, and Windows Native Mail App doesn’t :) Zimbra Desktop also allows you sync your Briefcase, and much other stuff.

      Zimbra Desktop is more alive than ever, the Team is working on the upcoming Zimbra Desktop 7.3.0, and also in the new Zimbra Desktop 8 (future). So you have a lot of options to choose, my personal choose is still Zimbra Desktop.

      Best regards

  7. Peter Wolfe August 1, 2015 at 1:49 PM #

    Great, thanks Jorge!

  8. Paul V August 6, 2015 at 2:43 PM #

    I have OS X 10.10 and JRE 1.8 but can’t get Zimbra desktop to install because it fails the java version test looking for 1.6 or greater. The verify from java site confirms I have the latest versions.

  9. Rafael D August 21, 2015 at 5:36 PM #

    My client (human) runs OSX 10.9 and gets java errors after installing ZD 7.2.7 and trying to add a Zimbra email account. (Server was updated to latest Zimbra server in late July.) She’s uninstalled and reinstalled ZD and tried Apple support.

    1) Does ZD 7.2.7 really work on OSX 10.9? I don’t want to waste time if it doesn’t really work. Apple Store support tried to install ZD 7.2.7 on the store server version of OSX 10.9 and got the same error when adding an email account in ZD. Unclear which Java version they were running.

    2) Which version of Java should be running on OSX? The latest or an older one?

    3) Does ZD need to be installed as same user as main java? If so, how does one ensure that?

    I posted a ticket here: http://community.zimbra.com/desktop/f/1933/p/1139986/1587108#1587108

    Thank you.

  10. Rafael D September 1, 2015 at 8:50 AM #

    Jorge, this is belated thanks for your quick response on Aug 21. I installed latest Java version on Mac OSX 10.9 and Zimbra Desktop 7.2.7 works! (I did not need to try the OS update.) Thank you!

    • Jorge de la Cruz September 1, 2015 at 8:51 AM #

      Hi Rafael,
      I’m so glad that it worked!

      Thank you for your feedback.

  11. Sofie September 19, 2015 at 5:48 PM #

    I’ve got the same problem as Erol and JD. I wanted to use Zimbra for the first time, so I downloaded it and I got the same error as JD: my Java SE version is not found or is out of date. I also followed the steps you proposed, but the problem is still there!
    I’m using Windows 10, 64 bits.
    I see there is still no solution for it? It’s a pitty… I wanted to give Zimbra a chance as my new email client, but I’ll have to look for another client… Am I right?
    Thanks for your answer!


  12. JD September 24, 2015 at 9:52 AM #

    HI Guys,

    Still here and have not been able to get Zimbra Desktop 32 bit or 64 bit running, still looking for some answers. Anyone have any fresh answers, I would really like to get this resolved?

    Thanks for your help,


  13. Brad Downs October 4, 2015 at 7:53 AM #


    I am using Zimbra Desktop 7.2.7 GA (build 12059) on my 2014 MacBook Pro. Everything has worked find almost 2 years. Last week I upgrade the software on the MacBrook Pro to OS X Capitan and now my Zimbra Desktop email is not working? I have installed Java 1.6 thinking that would help but it didn’t? Anyone else running into this issue after upgrading? Is there a solution? Than, you very much.

  14. Brad Downs October 4, 2015 at 9:09 AM #

    yes sir, that is what is on my machine?

    • Jorge de la Cruz October 4, 2015 at 9:15 AM #

      Hi Brad,
      Let me upgrade my OS X as well to El Capitan and I will let you know.

      Do you have any kind of error?

      Best regards

  15. Brad Downs October 4, 2015 at 9:18 AM #

    Thank you so much. For some reason I think I need to uninstall the version of Java you have referenced and reinstall another version…JavaFor OS X.pkg?

    Here is my error from my Zimbra Desktop mail program:

    Failure communicating with remote server. Please try again later.

    Debug message: error while proxying request to target server: HTTP/1.1 404 Not Found


    com.zimbra.common.service.ServiceException: error while proxying request to target server: HTTP/1.1 404 Not Found
    Code:service.PROXY_ERROR Arg:(url, STR, “https://mail-3.01.com/service/soap/AuthRequest”)
    at com.zimbra.common.service.ServiceException.PROXY_ERROR(ServiceException.java:322)
    at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:247)
    at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:164)
    at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:407)
    at com.zimbra.common.soap.SoapTransport.invokeWithoutSession(SoapTransport.java:393)
    at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMailbox.java:678)
    at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMailbox.java:640)
    at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMailbox.java:635)
    at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMailbox.java:628)
    at com.zimbra.cs.mailbox.ZcsMailbox.sendRequest(ZcsMailbox.java:624)
    at com.zimbra.cs.mailbox.ZcsMailbox.getAuthToken(ZcsMailbox.java:170)
    at com.zimbra.cs.account.offline.OfflineProvisioning.getProxyAuthToken(OfflineProvisioning.java:2653)
    at com.zimbra.soap.DocumentHandler.getProxyAuthToken(DocumentHandler.java:460)
    at com.zimbra.soap.DocumentHandler.proxyRequest(DocumentHandler.java:478)
    at com.zimbra.cs.service.mail.MailDocumentHandler.proxyRequest(MailDocumentHandler.java:116)
    at com.zimbra.cs.service.mail.MailDocumentHandler.proxyRequest(MailDocumentHandler.java:98)
    at com.zimbra.cs.service.mail.GetFolder.handleMountpoint(GetFolder.java:127)
    at com.zimbra.cs.service.mail.GetFolder.handle(GetFolder.java:96)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:273)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158)
    at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:303)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:217)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
    at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:206)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:814)
    at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
    at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:390)
    at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218)
    at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
    at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422)
    at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
    at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
    at org.mortbay.jetty.Server.handle(Server.java:326)
    at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:585)
    at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:988)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:415)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:429)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)

    If issue persists please post description and debug information here.

    • Jorge de la Cruz October 4, 2015 at 9:22 AM #

      Umh, but did the Zimbra Desktop open at all? And then when open you receive that error right? Because the error is a 404 error in the Server you are trying to connect.

      I start thinking that you might want to contact as well with your provider? Just double check before I do the upgrade, I have million of other apps up and running now, so might be later when I will have some spare time.

      Best regards

  16. Brad Downs October 4, 2015 at 9:19 AM #

    Jorge, thanks so much for your help, sir.

  17. Brad Downs October 4, 2015 at 9:26 AM #


    Zambia desktop opens but then I get a red circle with a white x creating the error that I can’t connect to the server? When you say provider who do you mean? At&t? My mac email on the same machine works outside of Zimbra Desktop, all my families .mac mail works just fine too. My zimbra desktop mail is the only thing not working since i upagred to os x capitan?

    Sorry that I do not understand what to do from here?

  18. Brad Downs October 5, 2015 at 8:11 AM #

    Good Morning,

    is anyone else having trouble with Zimbra Desktop 7.2.7 running Mac OS X Captian? Still trying to figure out how to solve for this one? Thank you.

  19. Alex October 5, 2015 at 9:13 AM #


    Same problem with OS X El Capitan upgrade (using Zimbra Desktop 7.2.7 build 12059 / Java 8u60). Fixed with Java SE Development Kit 8u60 installation.

  20. Vamsy Mojjada October 26, 2015 at 6:49 PM #

    Hi Jorge,

    Zimbra Desktop 7.2.7 working well on my Mac (OSX 10.11.1). But I need your help in integrating my zimbra mail into outlook 2016 (mac) / applemail whatever easiest. I searched several sites and tried all the possible shots, but nothing worked.

    • Jorge de la Cruz October 26, 2015 at 6:53 PM #

      Hi Vamsy,
      Are you using Zimbra Collaboration Network Edition or Open Source Edition, and which version?

      Best regards

  21. dcovnton May 4, 2016 at 11:59 AM #

    I am having a simular issue.

    I have attempted to install Zimbra DeskTop on my LinuxMint 17.3 .64 serveral times, with no luck.

    Each time it installs nicely but in the final step the Zimbra Desktop dialog window appears to be opening but only spins with final results of either to continue to debug or cancel. Now the Zimbra Desktop is greyed out on my desktop with a small lock in the right upper corner of the icon?

    Please advise.

  22. Konstantin May 11, 2016 at 4:48 PM #

    I have successfully started the zdesktop 7.2.7 on kubuntu 16.04

    Hacing experimented with several java packages, the following one worked fine
    # apt-get install openjdk-8-jdk:i386

    root@dyn:~# update-alternatives –config java
    There are 4 choices for the alternative java (providing /usr/bin/java).

    Selection Path Priority Status
    0 /usr/lib/jvm/java-7-oracle/jre/bin/java 1083 auto mode
    1 /usr/lib/jvm/java-7-oracle/jre/bin/java 1083 manual mode
    2 /usr/lib/jvm/java-8-openjdk-amd64/jre/bin/java 1081 manual mode
    * 3 /usr/lib/jvm/java-8-openjdk-i386/jre/bin/java 1080 manual mode
    4 /usr/lib/jvm/java-8-oracle/jre/bin/java 1082 manual mode

    Press to keep the current choice[*], or type selection number: 3

    Hope that helps.

  23. Shayne June 3, 2016 at 8:19 AM #

    I can’t find anywhere to run filters on existing emails. All of the documentation online mentions an option to click “run” to run filters on existing emails, but this option doesn’t seem to exist. Has it been moved in this release, or is this a bug? Please help, I have a huge backlog of emails to filter.

    • Pritesh Gajjar June 6, 2016 at 6:42 AM #

      “Run filter” feature is not available in ZD. Here is a bug https://bugzilla.zimbra.com/show_bug.cgi?id=53566.

    • Shayne June 8, 2016 at 6:06 AM #

      Thanks Pritesh. I can’t believe this bug has been in place for nearly 5 years. Doesn’t look good.


  1. Best Crm Software: FileMaker Pro, Yahoo, Thunderbird - Tech Blog - April 24, 2016

    […] Yahoo Zimbra Desktop Otra opción interesante, no el correo electrónico Outlook es Zimbra Desktop, que Yahoo adquirió a comienzos de este año. En términos simples, el Zimbra Desktop es una versión fuera de línea capaz gestor de correo electrónico basado en web de Zimbra. Incluye todo lo que necesita un usuario de la pequeña empresa: un gestor de contactos, un impresionante calendario, una lista de tareas pendientes, e incluso un simple gestor de documentos e integrada para la toma de notas rápida. (gratis) […]

Copyright © 2022 Zimbra, Inc. All rights reserved.

All information contained in this blog is intended for informational purposes only. Synacor, Inc. is not responsible or liable in any manner for the use or misuse of any technical content provided herein. No specific or implied warranty is provided in association with the information or application of the information provided herein, including, but not limited to, use, misuse or distribution of such information by any user. The user assumes any and all risk pertaining to the use or distribution in any form of any subject matter contained in this blog.

Legal Information | Privacy Policy | Do Not Sell My Personal Information | CCPA Disclosures