Author Archive | Karyn Tan

FAQ: How do I submit a feature request or bug report?

Contributed by Shardool Gore, Product Manager Co-edited by: Karyn Tan, Senior Manager in Marketing Feature requests can be submitted through the pm.zimbra.com portal by clicking on ‘New post’ and filling in the details. Bug reports should be routed via the Zimbra Support team and communicated through the bug portal.   ICYMI (In case you missed it) FAQs […]

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Did you know you can change the default help link in the Zimbra Modern UI (user interface)?

Contributed by Yasuko Komiyama, Zimbra Senior Sales Engineer Co-edited by: Karyn Tan, Senior Manager in Marketing There are several reasons why customers may want to change this default help link and why this article may help such situations. When customers configure or customize their Zimbra service, the user interface may not fully display all of […]

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FAQ: How often do you update the development roadmap?

Contributed by Shardool Gore, Product Manager, Zimbra (a product of Synacor) Co-edited by: Karyn Tan, Senior Manager in Marketing The development roadmap is updated regularly to reflect the ongoing progress of features and bug fixes. Major updates are typically made at the beginning of each development sprint or release cycle, while minor updates can occur […]

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FAQ: Why can’t I find my bug on pm.zimbra.com?

Contributed by Shardool Gore, Product Manager, Zimbra (a product of Synacor) Co-edited by: Karyn Tan, Senior Manager in Marketing Bugs submitted through the Zimbra Support team are handled through the bug portal rather than pm.zimbra.com. If you are unable to find your bug on the pm.zimbra.com roadmap, it may still be in review or it may not have […]

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NEW! Patch Release: Zimbra Daffodil updated with new features and fixes

Patch Security Severity: Medium Deployment Risk: Low This release focuses on essential security and improving user experience for the following editions Zimbra Daffodil 10.1.3 (Release Notes) Zimbra Daffodil 10.0.11 (Release Notes) Existing Zimbra 9 customers have until 06/30/2025 to upgrade to the new version (Daffodil v10). Patch updated on Nov 12th includes the following for […]

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FAQ: Why can’t I submit a bug report to the “Bug fixes” board?

Contributed by Shardool Gore, Product Manager Co-edited by: Karyn Tan, Senior Manager in Marketing The “Bug fixes” board on pm.zimbra.com is designed to provide an overview of the bugs that are in various stages of our development process, such as “Accepted”,  “In Progress”  and “Released”. It is not a platform for directly submitting bug reports. Our […]

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