Author Archive | Karyn Tan

FAQ: Why can’t I find my bug on pm.zimbra.com?

Contributed by Shardool Gore, Product Manager, Zimbra (a product of Synacor) Co-edited by: Karyn Tan, Senior Manager in Marketing Bugs submitted through the Zimbra Support team are handled through the bug portal rather than pm.zimbra.com. If you are unable to find your bug on the pm.zimbra.com roadmap, it may still be in review or it may not have […]

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NEW! Patch Release: Zimbra Daffodil updated with new features and fixes

Patch Security Severity: Medium Deployment Risk: Low This release focuses on essential security and improving user experience for the following editions Zimbra Daffodil 10.1.3 (Release Notes) Zimbra Daffodil 10.0.11 (Release Notes) Existing Zimbra 9 customers have until 06/30/2025 to upgrade to the new version (Daffodil v10). Patch updated on Nov 12th includes the following for […]

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FAQ: Why can’t I submit a bug report to the “Bug fixes” board?

Contributed by Shardool Gore, Product Manager Co-edited by: Karyn Tan, Senior Manager in Marketing The “Bug fixes” board on pm.zimbra.com is designed to provide an overview of the bugs that are in various stages of our development process, such as “Accepted”,  “In Progress”  and “Released”. It is not a platform for directly submitting bug reports. Our […]

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Video Tutorial. How to Use Custom Fonts in Your Emails

Strategically using custom fonts may make emails more engaging, memorable, and brand-aligned. Custom fonts aren’t just a cosmetic choice; they can significantly impact how your emails are perceived and remembered I’m always looking for ways to make my emails stand out in the crowded inboxes of my recipients. One effective strategy I’ve found is to […]

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FAQ: How do you decide which features and bug fixes to prioritize?

Contributed by Shardool Gore, Product Manager Co-edited by: Karyn Tan, Senior Manager in Marketing This article explains the criteria and methods used by the Zimbra product team to shape the Zimbra roadmap. Stages in Zimbra Roadmap Before we dive into the prioritization process, let’s do a quick recap of the different stages in the Zimbra […]

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