Out-of-the-box: Integrated Cisco & Zimbra Unified Communications Deeper Collaboration for the Post-PC Era

One of the biggest new features in Zimbra 8 is out-of-the-box Unified Communications integration. Next Wednesday, we’re excited to demo our Zimbra-Cisco UC integration in a live webinar. In a joint presentation with Cisco, we’ll showcase how VMware and Cisco are working together to improve the entire end user experience from email to real-time presence and WebEx, all while simplifying IT administration of the entire communications infrastructure.

If you’re looking for more information on how we communicate in the Post-PC era, be sure to attend this webinar. Register today…
Wednesday October 24th 7AM PST
Wednesday October 24th 10AM PST

Cisco Unified Communications in Zimbra 8.0

Feature-rich integrated experience for end users, accessible directly from the inbox on any device, anytime

  • Click-to-Call: One-click dial for numbers in Zimbra Web Client; bridges the call to customizable numbers (home, desk or mobile)
  • Visual Voicemail: Integrated access to voicemails in the Zimbra Web Client, inline playback, pause, delete, forward, download, restore and call back numbers; delete, read, and unread are synchronized across phone devices
  • Instant Messaging (IM) and Presence: Click-to-chat from hover over contact card of any address; rich presence displayed from anywhere in the inbox; launch IM using desktop chat clients with Click-to-IM
  • Call Record History: View missed, placed and received calls in the Zimbra Web Client; initiate call backs from the numbers in the record history
  • Web Conferencing: Complete integration available with Cisco WebEx; users can manage, launch, and join meetings. Add WebEx details to calendar

Simplified IT administration and management

  • Easily configure and manage user access and policies through the Zimbra Web-based administration console accessible anywhere, anytime
  • Set up user preferences in three easy steps with integrated authentication and provisioning
  • Standards based framework enables Zimbra to easily integrate with existing Cisco UC deployments

8 Responses to Out-of-the-box: Integrated Cisco & Zimbra Unified Communications Deeper Collaboration for the Post-PC Era

  1. Kraig Wilford October 16, 2012 at 10:04 AM #

    Any plans for these features to be added to the Desktop Client?

  2. Andy from Zimbra October 16, 2012 at 6:16 PM #

    Kraig, no plans currently for this to be a feature of the Zimbra Desktop client, although we’ll look at how to potentially provide such integrated UC features in a future version of the Zimbra offline client.

  3. Kraig Wilford October 17, 2012 at 1:40 PM #

    Bummer. I could see a lot of people wanting these features in a Desktop Client along with the Web interface.

  4. Alaa October 23, 2012 at 6:44 AM #

    Yes it will be handy having this feature on the zimbra desktop client

  5. Ralf November 8, 2012 at 5:58 AM #

    What about a similar integration for Broadsoft?

  6. Paul McMillan April 18, 2013 at 11:08 AM #

    If we an outlook client does this same integration apply.

  7. Jean Carlos Coelho September 6, 2013 at 5:29 AM #

    Hi, where can i download the package to install and test these functions? i can’t find the download URL anywhere.. Thank You!


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    […] Unified Communications support in Zimbra 8 makes it easier to switch between communication channels with one-click dialing or fast instant messaging in response to an email. See the blog entry on Unified Communications. […]