Out-of-the-box: Integrated Cisco & Zimbra Unified Communications Deeper Collaboration for the Post-PC Era

One of the biggest new features in Zimbra 8 is out-of-the-box Unified Communications integration. Next Wednesday, we’re excited to demo our Zimbra-Cisco UC integration in a live webinar. In a joint presentation with Cisco, we’ll showcase how VMware and Cisco are working together to improve the entire end user experience from email to real-time presence and WebEx, all while simplifying IT administration of the entire communications infrastructure.

If you’re looking for more information on how we communicate in the Post-PC era, be sure to attend this webinar. Register today…
Wednesday October 24th 7AM PST
Wednesday October 24th 10AM PST

Cisco Unified Communications in Zimbra 8.0

Feature-rich integrated experience for end users, accessible directly from the inbox on any device, anytime

  • Click-to-Call: One-click dial for numbers in Zimbra Web Client; bridges the call to customizable numbers (home, desk or mobile)
  • Visual Voicemail: Integrated access to voicemails in the Zimbra Web Client, inline playback, pause, delete, forward, download, restore and call back numbers; delete, read, and unread are synchronized across phone devices
  • Instant Messaging (IM) and Presence: Click-to-chat from hover over contact card of any address; rich presence displayed from anywhere in the inbox; launch IM using desktop chat clients with Click-to-IM
  • Call Record History: View missed, placed and received calls in the Zimbra Web Client; initiate call backs from the numbers in the record history
  • Web Conferencing: Complete integration available with Cisco WebEx; users can manage, launch, and join meetings. Add WebEx details to calendar

Simplified IT administration and management

  • Easily configure and manage user access and policies through the Zimbra Web-based administration console accessible anywhere, anytime
  • Set up user preferences in three easy steps with integrated authentication and provisioning
  • Standards based framework enables Zimbra to easily integrate with existing Cisco UC deployments

8 Responses to Out-of-the-box: Integrated Cisco & Zimbra Unified Communications Deeper Collaboration for the Post-PC Era

  1. Kraig Wilford October 16, 2012 at 10:04 AM #

    Any plans for these features to be added to the Desktop Client?

  2. Andy from Zimbra October 16, 2012 at 6:16 PM #

    Kraig, no plans currently for this to be a feature of the Zimbra Desktop client, although we’ll look at how to potentially provide such integrated UC features in a future version of the Zimbra offline client.

  3. Kraig Wilford October 17, 2012 at 1:40 PM #

    Bummer. I could see a lot of people wanting these features in a Desktop Client along with the Web interface.

  4. Alaa October 23, 2012 at 6:44 AM #

    Yes it will be handy having this feature on the zimbra desktop client

  5. Ralf November 8, 2012 at 5:58 AM #

    What about a similar integration for Broadsoft?

  6. Paul McMillan April 18, 2013 at 11:08 AM #

    If we an outlook client does this same integration apply.

  7. Jean Carlos Coelho September 6, 2013 at 5:29 AM #

    Hi, where can i download the package to install and test these functions? i can’t find the download URL anywhere.. Thank You!

Trackbacks/Pingbacks

  1. New Research Shows Email’s Growing Business Role | Systemy IPSystemy IP - August 17, 2013

    […] Unified Communications support in Zimbra 8 makes it easier to switch between communication channels with one-click dialing or fast instant messaging in response to an email. See the blog entry on Unified Communications. […]

Copyright © 2022 Zimbra, Inc. All rights reserved.

All information contained in this blog is intended for informational purposes only. Synacor, Inc. is not responsible or liable in any manner for the use or misuse of any technical content provided herein. No specific or implied warranty is provided in association with the information or application of the information provided herein, including, but not limited to, use, misuse or distribution of such information by any user. The user assumes any and all risk pertaining to the use or distribution in any form of any subject matter contained in this blog.

Legal Information | Privacy Policy | Do Not Sell My Personal Information | CCPA Disclosures