Contributed by Shardool Gore, Product Manager, Zimbra (a product of Synacor) Co-edited by: Karyn Tan, Senior Manager in Marketing If a feature request or bug report is rejected or denied, it may be due to misalignment with Zimbra’s product vision, limited resources, or other prioritization factors. The decision and reasoning will be communicated, and the […]
Archive | Frequently Asked Questions
FAQ: How can I stay up-to-date on the status of my feature request?
Contributed by Shardool Gore, Product Manager Co-edited by: Karyn Tan, Senior Manager in Marketing You can track the status of your feature request through the pm.zimbra.com portal. Subscribing to notifications and following the roadmap will keep you informed of any updates or changes. ICYMI (In case you missed it) FAQs related to pm portal can be […]
FAQ: How do I submit a feature request or bug report?
Contributed by Shardool Gore, Product Manager Co-edited by: Karyn Tan, Senior Manager in Marketing Feature requests can be submitted through the pm.zimbra.com portal by clicking on ‘New post’ and filling in the details. Bug reports should be routed via the Zimbra Support team and communicated through the bug portal. ICYMI (In case you missed it) FAQs […]
FAQ: How often do you update the development roadmap?
By Karyn Tan on November 26, 2024 in Community, Did You Know, Frequently Asked Questions, Zimbra Training
Contributed by Shardool Gore, Product Manager, Zimbra (a product of Synacor) Co-edited by: Karyn Tan, Senior Manager in Marketing The development roadmap is updated regularly to reflect the ongoing progress of features and bug fixes. Major updates are typically made at the beginning of each development sprint or release cycle, while minor updates can occur […]
FAQ: Why can’t I find my bug on pm.zimbra.com?
By Karyn Tan on November 18, 2024 in Community, Did You Know, Frequently Asked Questions, Zimbra Training
Contributed by Shardool Gore, Product Manager, Zimbra (a product of Synacor) Co-edited by: Karyn Tan, Senior Manager in Marketing Bugs submitted through the Zimbra Support team are handled through the bug portal rather than pm.zimbra.com. If you are unable to find your bug on the pm.zimbra.com roadmap, it may still be in review or it may not have […]
FAQ: Why can’t I submit a bug report to the “Bug fixes” board?
By Karyn Tan on October 28, 2024 in Community, Did You Know, Frequently Asked Questions, Zimbra Training
Contributed by Shardool Gore, Product Manager Co-edited by: Karyn Tan, Senior Manager in Marketing The “Bug fixes” board on pm.zimbra.com is designed to provide an overview of the bugs that are in various stages of our development process, such as “Accepted”, “In Progress” and “Released”. It is not a platform for directly submitting bug reports. Our […]