Introducing Zimbra Community 8.0: New Release & Free Edition Enhance Support & Increase Employee Productivity

By | March 11, 2014
Today, we just released the latest version of our community software solution: Zimbra Community 8.0. First, before I give you the highlights of our new release, I would like to clarify any confusion around the product name. Last year in July, Telligent and Zimbra merged to form one, unified organization. As a result of that merger, the name of our community software solution changed. Previously named Telligent Community and Telligent Enterprise, our community offering is now known as Zimbra Community. Zimbra Community will continue to be laser-focused on enhancing customer support and increasing employee productivity for organizations of all sizes.… Read more »

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Zimbra’s Globetrotting to a City Near You This Spring

By | March 4, 2014
Spring just got a little more social – throughout March and April, Zimbra will be globetrotting to a mix of industry and partner events. We will have Zimbra representatives at all of these events, so please join us if you are in the area! Malaysia iErat Press Conference March 13 Zimbra executives and representatives – Rob Howard, Chief Technology Officer; Brent Rhymes, President of Worldwide Field Operations; Jon Allen, Director of Strategic Alliances; and Marcus Teo, Sales Director of ASEAN  – will be present at the iErat press conference to share an overview of our unified collaboration offerings, Zimbra Community and Zimbra Collaboration, and what’s next for Zimbra. London SMiLE (Social Media in the Large Enterprise) Conference March 17 Come join us in March for the SMiLE London event at the prestigious St Paul’s Etc venue. SMiLE is a face-to-face event for internal communication professionals to come together and hear the latest case studies about employee social networks.… Read more »

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Zimbra Collaboration Keeps Merit Network’s Customers Connected

By | February 21, 2014
Merit Network is a U.S. based nonprofit service provider that serves higher education, K-12 organizations, government offices, research institutions, libraries, and other nonprofits. For nearly 50 years, Merit has provided high-performance networking and services to the research and education communities in Michigan and beyond. The Zimbra + Merit Story Merit’s education, government and nonprofit customers are looking for email and other hosted applications that they don’t want to run in house. A few years ago, Merit decided to move away from the email platform it had been using, and provide a better collaboration solution for its customers. Merit desired a new platform that would be easy to migrate to, that would allow its customers to securely plug into for authentication, and that could be integrated with the other enterprise applications of its customers. Upon searching, Merit concluded that Zimbra Collaboration could best serve its customers.… Read more »

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Zimbra Strengthens Executive Team with Three Key Appointments

By | February 10, 2014
I am thrilled to announce the recent exciting news within our leadership team at Zimbra. Given our commitment to our customers, channel partners, and international market footprint, we have added significant depth and expertise to our executive ranks. First, Thom O’Connor has been promoted to Senior Vice President of Global Support. Thom will ensure that Zimbra’s global base of customers and partners receive high quality, 24/7 technical support. Thom is in his seventh year leading Zimbra technical support and related services.  Prior to Telligent acquiring Zimbra from VMware, Thom was part of the VMware Global Support Services organization and served in leadership roles managing support, training and professional services for emerging products and end-user computing. Previously, Thom worked as a messaging expert at Yahoo, Sendmail and CommuniGate Systems. A devoted customer support leader with a strong dedication to ensuring our customer’s receive stellar support, Thom’s promotion is well deserved.… Read more »

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Celebrate! It’s Community Manager Appreciation Day!

By | January 27, 2014
Today we are celebrating the fifth annual Community Manager Appreciation Day (CMAD) – a day steeped in social business history. (Sound the gong!) Straight out of the mouths of Wikipedians: Community Manager Appreciation Day takes place every 4th Monday of January as a way to recognize and celebrate the efforts of community managers around the world using social media and other tools to improve customer experiences. Back in good old 2010, the thoughtful and astute Jeremiah Owyang, of social business industry analyst fame, founded the special day of note. If you are not in community management or around it, you might think it is just one of the many “International [insert topic] Day” days. It’s not. CMAD was created to not only bring attention to the role of community managers, but also to help new community managers spread their wings, meet community management peers and learn more about the practice of community management.… Read more »

Netixia and Zimbra Team Up for Annual Forum

By | January 23, 2014
Next week, you may see a few familiar Zimbra faces in Paris. However, the Zimbra team will not be there for leisure to visit the Eiffel Tower or tour the renowned Louvre Museum; instead, they will be there to support our partner at an upcoming forum. We are teaming up with our partner, Netixia, for its annual community and professional forum. Netixia is a Zimbra Gold Partner – a Value Added Reseller (VAR) of ours in France. The forum will take place January 28 at FIAP Jean Monnet 30 rue Cabania 75014 Paris. The event is made up of workshops that will be led by Zimbra, Netixia, YaZiba.net, Network Studio, Vade Retro, and others to explore Zimbra and its products.… Read more »