At Zimbra we have been very focused on measuring everything about our products’ adoption, usage and website in order to make improvements for our community and customers. We freely admit to having a burgeoning stats addiction, and though not everyone whoops it up when we barrel through the cubes shouting about the latest Yahoo! Zimbra Desktop download numbers, we think most folks will appreciate this one:

Zimbra paid mailboxes – 41 million and counting.

Crossing the 40 million mark is a big milestone and the credit lies with the growing Zimbra Community (more than 20,000 members strong) and our customers who have helped spread the word.  And our 40M paid mailboxes doesn’t even include Zimbra’s millions of open source users.
We are seeing growth in all of our products: Zimbra Collaboration Suite, Zimbra Hosted and Yahoo! Zimbra Desktop and demand for next-gen, open source solutions is strong even in this tough climate.

The primary driver in our rapid mailbox growth is our worldwide partner network. This partner network includes consumer service providers, business hosting providers, VARs and system integrators. Zimbra now has more than 675 Zimbra partners who bring their expertise and focus to the 14 industries, as well as government and education institutions, we serve. Zimbra’s partner network now includes Comcast, Eircom, HP, Frontier, Homestead, Brinkster, Red Hat and more, and these partners and others have expanded the Zimbra customer base to more than 70 countries worldwide.

The graph below shows Zimbra’s paid mailbox growth from when we began sales in 2006 to present.

In addition to strong overall mailbox momentum, we are encouraged by the growth of our customer base outside of North America. Today the majority of our new prospects (68%) are coming from Latin America, Asia and EMEA (Europe, Middle East, Africa). It is clear evidence of the power of a global open source community and the impact of new mandates for open source software. Below is a chart of Zimbra paying customers by region; all-in-all more than 60,000 organizations are using Zimbra.

Before heading back to the math grindstone, we want to share one other fun data nuggets: Zimbra Desktop is just shy of two million downloads (we’re estimating we’ll get there in a week). 

Thanks again to all Zimbra Desktop users for your support and feedback – we wouldn’t be where we are today without you; stay tuned for Desktop GA right around the corner!

We had a Mac oriented year-in-review, but some have asked “what about those of use who aren’t apple fanboys?” So as the holidays become a distant memory of nothing more than food, friends, and family; thought we’d take a 2nd moment to look back at community contributions and other happenings of 2008.

What seems like only a little while ago, we posted on our 10,000th forum member, and just two months thereafter we hit 11,000. We promise not to post stats every few thousand registrations, but these are just so staggering:

• Sept 2005: We started the forums.
• Nov  2006:  5k Members
• Sept 2007: 10K Members
• Nov  2007: 11K Members
• Dec  2008: 20K Members

In simple math, that’s almost double (x1.7) our growth rate over the past year. In that same time period the amount of posts and threads have also skyrocketed.

The fact that so many active members stick around to contribute and help their brethren on topics ranging from administration to development plus everything in-between, continues to amaze, impress, and makes us proud. Zimbra is clearly about something more – giving back, enhancing, and shaping the future of communication.

Seems more of you need to subscribe to the blog though (visits vs subscriptions) but I digress – hint: There’s a box on the right ;)

As our organization turns five, and our community three we just wanted to echo one more giant thank you. Your feedback and ideas are what keeps us pushing the limits of collaboration. We couldn’t do it without you.

Often hitting over 600 new registrations a month, and pushing close to 120,000 posts – the forums are so busy we thought we’d give you a little update, just in-case you haven’t had the opportunity to take it all in!

Here’s a bit of the highlights from the past year:

 
Going Mobile

Some excellent contributors have stepped up to make Open Source mobile synchronization for contacts, calendaring, and tasks a reality.

It’s may seem like a lot of work, and not for the faint of heart, but you can checkout the Funambol thread or find more info here. (Special thanks to Hillman, Wolfroma & Costa-101)

Want just open source push mail? You can find directions over in this wiki.

We’ve made our Java based ZimbraME client open source. Get the code from our public perforce cache, then modify & combile it for your needs. It will build and run on just about any phone that runs J2ME. You can also download one of our pre-compiled releases – including one for BlackBerry devices.

Too daring for your taste? The two mobile web-client cousins (main & mainx) are also available in complete open source and work in just about every browser. They provide excellent JSP tag lib examples for making your own portals or quick optimized client – they have all sorts of uses. (We promise more info on creating these home tab portals is coming shortly.)

 
Community Builds

We’ve added an amazing team of OpenSource Buildmasters that put out community builds for Ubuntu 8 32/64-bit (now an official release), Solaris 9 & 10, Mac OS X 10.4 PPC, OpenSUSE, and even FreeBSD – yes you didn’t misread that list.

(Dijichi2, Osmedts, and many more have done an excellent job!)
 
Mail-Clients
 

 
There’s always those that love their favorite thick-client so much we’d have to pry it from their cold dead hands. For Thunderbird fans Zindus has taken ZCS<>Thunderbird sync for personal AND shared contacts to a whole new level. (Thank you lmj!)

 

Zimbra Desktop builds have been packed with new content that you’re just going to have to read all the blog entries on Beta 5, Beta 4 & Beta 3. It’s not just about ZCS Sync anymore, ZD is here to help you connect with multiple major providers. We’re in the process of joining multiple repositories to bring it to the masses easier. Plus it’s a perfect testbed for quickly developing new themes or Zimlets without installing an entire test server. There’s even a community developed Solaris port by SivaSSKumar available here.


Tools, Extensions, & Zimlets

- Pbruna built ZimbraNotify, a Linux Toaster equivalent.

- Samba & Posix extensions now come pre-bundled.

- Deugenin developed an extension for global email footers!

Zimlets Galore: From the self backup ideas of StarXpert & Fbackup, to user-managed resource & location control from the ZWC, plus a whole slew of excellent collaboration tools – you can find a whole lot more Zimlets in the gallery. (And “Zimlet Month” is coming up fast.)

 
Other Cool Stuff

The new DnD Zimlet & FF extension allows you to to simply drag attachments from your desktop into you web-client’s mail compose window or briefcase. We plan to make this cross-browser/multi-platform using Yahoo’s BrowserPlus in the future, and in ZCS 6.0 we can alert you to new mail on your desktop – or even read your mails back to you out loud.

We’ve honed our CalDAV & free-busy interop calendaring with participation in multiple CalConnect roundtables.

The developer section of the forums is abound with stuff from an AJAX ticker on the login page, to perl access modules, and not one but two a interesting methods for individual and global read receipts.

Integrate Zimbra into your favorite browser in the form of mail/appointment notices, a toolbar, or make your daily ZCS interactions more useful with things like FF3’s new protocol handlers. Plus WebDav has so many uses that people are only starting to discover.

There’s also 1, 2, 3 reasons you have no excuse to not be backing up – more here, and we made it so simple that even users can do it. And some recent HA ideas if you’re not one for DRBD or some other favorites.

 
Forum Enhancements

The forum got a theme revamp, portable edition, and revised layouts.

Some new areas include:
* Specific product sections like Zimbra Desktop, Connector for Blackberry, and the J2ME phone client.
* A section dubbed ‘Camp Zimbra‘ for those who’ve completed official training and become ‘Alumni’.    
* Zimbra in Education gives our EDU professionals a opportunity to unite.
* An /etc lounge for general conversation.
There’s now one click access to Wiki Sandboxes – make yourself a reference guide or use it to troubleshoot.

And last but not least, we’ve increased the size of our awesome crew of volunteer moderators and regulars who give up their time to answer your admin and developer related questions everyday.

Thanks to all who visit the forums for making our community first rate!

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If you haven’t kept up with Zimbra upgrades in a while we’re currently about to release ZCS 5.0.12 with more features than we could mention in a blog post – you can find a quick list via the product management portal. And we promise a few ZCS 6.0 teasers soon.

If you didn’t get the opportunity to visit us in Orlando for the 2008 Educause conference, the 2009 Southwest regional is already coming up on February 24th through 26th.

This year’s annual gathering will focus on cyberinfrastructure and e-scholarship, managing the enterprise, as well as the evolving role of IT and leadership in learning. The symposium is being held at the Marriott Plaza in San Antonio, Texas. We won’t have a typical booth, but drop us a line if you want to meet-up and discuss anything Zimbra. Thanks to all who dropped by during last weeks Mid-Atlantic conference!

If your going, or need an excuse to go; on Wednesday evening we’re hosting dinner/cocktails from 6 – 8 pm for our current customers, plus any of you who may still be on the fence and want to chat further or swap insights.

Restaurant Info:
-Boudro’s (~.5 miles from the events) located at 421 East Commerce Street.
-Space is limited, so be sure to contact us for availability if you’re interested.

More info on sessions, seminars, speakers, and presentations: program site & full conference agenda.

 

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Can’t make it? Of course we’ll be at the Mid-west (Chicago) and Western (San Francisco) Educause colloquium’s in March and April, as well as the the big one in November (Denver).

Check out the events page to see other places we’ll be.

Every year, the Macworld Expo brings together a loyal and diverse base of Mac users which also happens to make up a core set of Zimbra’s customers. Once again this year you’ll find us at the show. We’re setting up house with 01.com (one of our many partners) at booth 4328 – we hope you can stop by and find out how Zimbra works seamlessly with Apple products at home or on the go. And if you can’t make it, take a look at our 2008 recap of Mac-related news, or visit http://www.zimbra.com/apple/ for more information.

December
Inquisitor, a search technology that auto-completes queries and delivers results right in the Web browser, was acquired by Yahoo! and launched for Safari 3 in May, and then for Firefox 2 and 3, and Internet Explorer 7 and 8 in October. Last month, in the Desktop Beta 5 release, we launched built-in Inquisitor support for the search bar – bringing Zimbra users access to Inquisitor’s fast, smart and flexible search experience.

October
In October, Zimbra and Yahoo! hosted the CalConnect Roundtable, a symposium on the interoperable exchange of calendaring and scheduling information between dissimilar programs, platforms, and technologies, including iCalendar (iCal) and CalDAV(3) standards. The meeting allowed us to collaborate with some big corporations including Apple, Google, Kerio, Microsoft and Sun, as well as some major universities to bring the latest CalDAV & iCalendar specs your way.

July
We love poker at Zimbra so with July we get to watch the world series and we get to play at our very own poker tables.  By mid-summer, Zimbra Mobile for iPhone arrived – bringing over-the-air synchronization to the native email, address book and calendar apps on any iPhone with 2.0 software and ZCS Network Edition with Zimbra Mobile enabled – just in time for loading up on the new iPhone 3G.

June
We’re always trying to find new ways to make the user experience faster, and this summer we put all the latest Web browsers to the test. We found Safari 3.3.1 to be the winner of the browser wars – an ideal companion to the Zimbra Web Client for the fastest collaboration experience yet.

February
In February, we launched a great improvement to Zimbra Collaboration Suite with our 5.0 release. In Zimbra’s traditionally inclusive style, we launched with support for Mac OS and for any mobile web browser, including the Apple iPhone. ZCS 5.0 also included the beta release of Zimbra Desktop, which gave all PC, Mac, and Linux machines the same rich Zimbra experience online and offline.

January
At MacWorld last year, we gave our Apple customers more to cheer about as we embraced support for Apple products and technologies, including Safari 3 and CalDAV for Mac OS X Leopard.

We look forward to 2009 and all the really cool stuff we are going to (very soon) launch.

Admins in the U.S got a chance to talk shop at EDUCAUSE and the LISA ‘08 summit, but what about those in Europe? Don’t despair, because we’re co-hosting a mini-conference with MySQL, SchoolForge, RedHat, Sun, Op5, and Fusis at our UK headquarters in London on November 27th.

While the presentations are specifically aimed at education as well as the non-profit sector, anyone is welcome to attend. Engage us in discussions about your thoughts on the latest technology, how it blends with your school’s ICT strategy, or tackle open source trends for the future. Details on the schedule are over at OpenSourceInSchools.org.uk (of course registration is free, and besides providing the specifics it also gets you a complimentary lunch).

If you’re attending the Large Installation System Administration conference in San Diego this week, Steve Hillman (one of our community moderators hailing from Simon Fraser University) is holding a “Birds-of-a-Feather” session on Wednesday, November 12th. Details are here, with more on LISA – from technical workshops to streaming presentation and keynote feeds over here.

For those who didn’t get a chance to join us at EDUCAUSE, some of the panel speakers have posted their presentations; the University of Wisconsin-Milwaukee gave one on the question: Can One Institutional Calendar, Used Creatively, Boost Retention? Which covers their PantherLink system (powered by Zimbra).

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Going to this year’s LISA conference? Drop us a line below if you want to meet-up and discuss all things Zimbra.

EDUCAUSE 08 that is.

We’re big proponents of bringing the latest technology to students and faculty, because countless organizations enjoy using our software in the classroom – as both a communication tool and to teach. So of course we’ll be at this year’s annual EDUCAUSE conference in Orlando, FL from Oct 28th to 31st.

If you’re going, be sure to swing by booth #213 to chat about the future of collaboration, grab a bite to eat with us at Seasons 52 Grill on Wednesday evening (contact us if you’re interested), and drop in for “Feel the Spirit” on Thursday night; which we are co-hosting this year over at Universal Studio’s CityWalk.

If you missed the Xythos webinar yesterday we’ll have the screencast up soon, but you can also play with their awesome new Zimlet in booth #833.

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Be sure to check out the events page for more info, and to see other places we’ll be.

A year an a half ago the (tiny) Yahoo! Calendar team embarked on a mission to build a new Calendar. We were interested in cracking the consumer market where huge potential for growth and innovation lay. The problem was that the 10 year old platform was falling apart and being held together by bungee cord and tape. Innovation on this platform would have been very challenging and forever handicap our efforts going forward.

Zimbra came into the Yahoo! fold and along with it a huge opportunity (large short-term technical challenges as well!) Zimbra’s underlying technology is ripe for customization, and the Yahoo! Calendar Team dove in and came up with some fantastic results.

The all new Yahoo! Calendar Beta is running an a Zimbra back-end which has been embedded into the Yahoo! architecture, with a brand-spanking new front-end composed of JSP enhancements, a new taglib, YUI, and of course AJAX.

 

This is an early beta product where we focused on getting the fundamentals right first. In coming releases expect to see some exciting enhancements. Our Flickr integration is a hint at where we are taking calendaring; its functionality exposes the power of calendars to be a window to discovering interesting events and content, as well as a window to the past.

      

The teams working together from one code repository was an awesome experience, and this cooperation will continue to bring much more innovation across the Yahoo! network. Lots of great calendar code and ideas have come out of this collaboration, look for some in upcoming ZCS releases or check some out in the main branch in perforce.

How can you get on board early? Just visit: switch.calendar.yahoo.com

Checkout some screencasts of the new calendar in action is here, and a video of Scott Dietzen discussing it on All things Digital.

What else are we up to? John Holder is playing host for CalConnect Roundtable XIII this week at one of Yahoo!’s campuses in Santa Carla, CA – we’re collaborating with some big corporations including Sun, Google, Apple, Microsoft, and, Kerio, as well as some major university’s to bring the latest CalDAV & iCalendar specs your way.

 

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Herbert Wang is a Product Manager on the Zimbra-Yahoo! Calendaring Team.

In 2003, we founded Zimbra because we thought that existing e-mail and calendaring solutions were broken and we knew we could create something much better – that something is the Zimbra Collaboration Suite (ZCS), an Ajax-based collaboration client that integrates email, contacts, shared calendar, instant message, documents with sharing capabilities, advanced search and VoIP into a browser-based interface. We owe the thousands of members of the Zimbra community many thanks for their ongoing contributions – together, we’ve achieved great things!

We’ve given customers “new and improved” mailboxes and we’ve focused on creating the best possible experience for collaboration – streamlining overflowing inboxes, organizing correspondence, and reducing the hassles of managing communication tools on the back-end.

A year ago, we joined the Yahoo! family to extend Zimbra’s reach, share our expertise to one of the top mail services in the world – Yahoo! Mail – and to continue to change the face of how users collaborate at school, work, and home. Yahoo! has given us the resources, including greater computing power, to continue to expand and update ZCS with new features, and support an ever-growing customer base.

We’re proud of our accomplishments over the past year. On the customer front, we welcomed a number of world-class organizations. Stanford, UMass (Dartmouth), UPenn, CalPoly, and Texas A&M are among the institutions that drove well over a million mailboxes sold in the education market this year, driving record growth across all the markets we serve. There are now over 15 million Zimbra mailboxes deployed, serving over 25,000 customers in 82 countries, expanding our world-class reach. That reach has been further expanded through partnerships with Red Hat, Apple, and Ubuntu.

This past year also reflects our ongoing commitment to innovation as demonstrated by the stream of enhancements to the Zimbra product family:

• The launch of ZCS 5.0 extended BlackBerry and Outlook 2007 support plus Web 2.0 IM and task applications;
• Yahoo! Zimbra Desktop – currently in beta – provides users with offline access to a simple, centralized place to manage work, school and personal e-mail without an Internet connection;
• Extensive mobile options give our users anytime, anywhere access to ZCS and extend Zimbra to the broadest range of devices available in the market. Mobile options now include iPhone 2.0, smartphones (Blackberry, iPhone, Treo, etc.) and any Java-enabled mobile device (Nokia E & N Series, Motorola RAZR, ROKR etc.). These build on Yahoo!’s leadership in e-mail and mobile Web services as a key starting point for consumers.

We’ve got tons more in the pipeline. Later this year, we’ll be debuting new products that continue to make collaboration a superior experience, such as the general availability for Yahoo! Zimbra Desktop and exciting cloud services for universities and businesses. Look out for more developments with the Open Mail initiative that debuted at Yahoo! Hack Day last week, along with other cool synergies with Yahoo! Mail and Calendar.

- Thanks Again! The Zimbra Team