It’s September, which signals the time students will be returning to school. At Zimbra, this means continuing our work with the more than 500 institutions that have deployed the Zimbra Collaboration Suite Network Edition worldwide. We are thrilled to help educators and students alike with their communication needs in over 33 countries, including institutions such as Kansas State, Texas A & M, Stanford, and the University of Pennsylvania.

With “back-to-school” in the air, we thought it was an appropriate time to check in on some of our education customers. Turns out, Zimbra’s rich calendaring and collaboration features, compatibility with other email clients and campus systems, open technologies, easy branding, administrator-friendly architecture, in both hosted and on-premise deployment options aren’t the only reasons why Zimbra continues to be the #1 choice for education. Today, schools are growing contributors to our highly regarded Zimlet program. With customized mash-ups, more and more educational institutions at all levels are taking advantage of Zimbra’s open source roots and community, by easily integrating ZCS with other online tools that students and faculty interact with daily.

A few universities have recently shared with us some examples of useful implementations:

Wayne State University
Message Authenticity Zimlet: Helps the student confirm the authenticity of a message sent by Wayne administration. Users may choose alternative delivery methods and rate the message’s importance relevance to them in order to provide feedback for future news updates.
AccessID Zimlet: This hover-over Zimlet provides users with a quick look into the university directory, making sense of arcane user ID codes.
Anti-Phishing Zimlet: Beyond just marking something as spam, this Zimlet allows users to report an email as a serious phishing attempt into an automatic tickiting system, so that Wayne administrators can research if other users have inadvertently provided personal information when they shouldn’t, and then report back to the campus about any complaint to be aware of.

University of Wisconsin-Milwaukee (UWM)
Subscription Center Zimlet: This Zimlet acts as the single source for consolidated public calendar information enabling users to search, browse, and subscribe to assorted campus and community calendars.
White Pages Zimlet: This Zimlet integrates an existing directory server to provide various phone number, office location, and home address information of students, faculty, and staff, based on their existing privacy settings.
Help Zimlet: Gives users quick access to custom tailored documentation for the campus community as well as video screencasts demonstrating how to use and configure various features of the Zimbra web interface.

Simon Fraser University
Course Resources/mySFU Zimlet: Content put out by professors for a specific class, and also connects to details on course books, library records, campus news, and more.
Tips & Tricks Zimlet: A customized interface with a daily tidbit of useful info for getting the most out of the Zimbra experience as well as computing accross campus.
Broadcast Alert Zimlet: Gets the word out to anyone with Zimbra currently open or upon next login. With students on the system so often to get work done, it’s a great way to send a critical notice.

Stay tuned and we will continue the series with additional screenshots plus more in depth Q&A with a few Zimbra educational customers.

At Zimbra we have been very focused on measuring everything about our products’ adoption, usage and website in order to make improvements for our community and customers. We freely admit to having a burgeoning stats addiction, and though not everyone whoops it up when we barrel through the cubes shouting about the latest Yahoo! Zimbra Desktop download numbers, we think most folks will appreciate this one:

Zimbra paid mailboxes – 41 million and counting.

Crossing the 40 million mark is a big milestone and the credit lies with the growing Zimbra Community (more than 20,000 members strong) and our customers who have helped spread the word.  And our 40M paid mailboxes doesn’t even include Zimbra’s millions of open source users.
We are seeing growth in all of our products: Zimbra Collaboration Suite, Zimbra Hosted and Yahoo! Zimbra Desktop and demand for next-gen, open source solutions is strong even in this tough climate.

The primary driver in our rapid mailbox growth is our worldwide partner network. This partner network includes consumer service providers, business hosting providers, VARs and system integrators. Zimbra now has more than 675 Zimbra partners who bring their expertise and focus to the 14 industries, as well as government and education institutions, we serve. Zimbra’s partner network now includes Comcast, Eircom, HP, Frontier, Homestead, Brinkster, Red Hat and more, and these partners and others have expanded the Zimbra customer base to more than 70 countries worldwide.

The graph below shows Zimbra’s paid mailbox growth from when we began sales in 2006 to present.

In addition to strong overall mailbox momentum, we are encouraged by the growth of our customer base outside of North America. Today the majority of our new prospects (68%) are coming from Latin America, Asia and EMEA (Europe, Middle East, Africa). It is clear evidence of the power of a global open source community and the impact of new mandates for open source software. Below is a chart of Zimbra paying customers by region; all-in-all more than 60,000 organizations are using Zimbra.

Before heading back to the math grindstone, we want to share one other fun data nuggets: Zimbra Desktop is just shy of two million downloads (we’re estimating we’ll get there in a week). 

Thanks again to all Zimbra Desktop users for your support and feedback – we wouldn’t be where we are today without you; stay tuned for Desktop GA right around the corner!

If you didn’t get the opportunity to visit us in Orlando for the 2008 Educause conference, the 2009 Southwest regional is already coming up on February 24th through 26th.

This year’s annual gathering will focus on cyberinfrastructure and e-scholarship, managing the enterprise, as well as the evolving role of IT and leadership in learning. The symposium is being held at the Marriott Plaza in San Antonio, Texas. We won’t have a typical booth, but drop us a line if you want to meet-up and discuss anything Zimbra. Thanks to all who dropped by during last weeks Mid-Atlantic conference!

If your going, or need an excuse to go; on Wednesday evening we’re hosting dinner/cocktails from 6 – 8 pm for our current customers, plus any of you who may still be on the fence and want to chat further or swap insights.

Restaurant Info:
-Boudro’s (~.5 miles from the events) located at 421 East Commerce Street.
-Space is limited, so be sure to contact us for availability if you’re interested.

More info on sessions, seminars, speakers, and presentations: program site & full conference agenda.

 

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Can’t make it? Of course we’ll be at the Mid-west (Chicago) and Western (San Francisco) Educause colloquium’s in March and April, as well as the the big one in November (Denver).

Check out the events page to see other places we’ll be.

Every year, the Macworld Expo brings together a loyal and diverse base of Mac users which also happens to make up a core set of Zimbra’s customers. Once again this year you’ll find us at the show. We’re setting up house with 01.com (one of our many partners) at booth 4328 – we hope you can stop by and find out how Zimbra works seamlessly with Apple products at home or on the go. And if you can’t make it, take a look at our 2008 recap of Mac-related news, or visit http://www.zimbra.com/apple/ for more information.

December
Inquisitor, a search technology that auto-completes queries and delivers results right in the Web browser, was acquired by Yahoo! and launched for Safari 3 in May, and then for Firefox 2 and 3, and Internet Explorer 7 and 8 in October. Last month, in the Desktop Beta 5 release, we launched built-in Inquisitor support for the search bar – bringing Zimbra users access to Inquisitor’s fast, smart and flexible search experience.

October
In October, Zimbra and Yahoo! hosted the CalConnect Roundtable, a symposium on the interoperable exchange of calendaring and scheduling information between dissimilar programs, platforms, and technologies, including iCalendar (iCal) and CalDAV(3) standards. The meeting allowed us to collaborate with some big corporations including Apple, Google, Kerio, Microsoft and Sun, as well as some major universities to bring the latest CalDAV & iCalendar specs your way.

July
We love poker at Zimbra so with July we get to watch the world series and we get to play at our very own poker tables.  By mid-summer, Zimbra Mobile for iPhone arrived – bringing over-the-air synchronization to the native email, address book and calendar apps on any iPhone with 2.0 software and ZCS Network Edition with Zimbra Mobile enabled – just in time for loading up on the new iPhone 3G.

June
We’re always trying to find new ways to make the user experience faster, and this summer we put all the latest Web browsers to the test. We found Safari 3.3.1 to be the winner of the browser wars – an ideal companion to the Zimbra Web Client for the fastest collaboration experience yet.

February
In February, we launched a great improvement to Zimbra Collaboration Suite with our 5.0 release. In Zimbra’s traditionally inclusive style, we launched with support for Mac OS and for any mobile web browser, including the Apple iPhone. ZCS 5.0 also included the beta release of Zimbra Desktop, which gave all PC, Mac, and Linux machines the same rich Zimbra experience online and offline.

January
At MacWorld last year, we gave our Apple customers more to cheer about as we embraced support for Apple products and technologies, including Safari 3 and CalDAV for Mac OS X Leopard.

We look forward to 2009 and all the really cool stuff we are going to (very soon) launch.

Admins in the U.S got a chance to talk shop at EDUCAUSE and the LISA ‘08 summit, but what about those in Europe? Don’t despair, because we’re co-hosting a mini-conference with MySQL, SchoolForge, RedHat, Sun, Op5, and Fusis at our UK headquarters in London on November 27th.

While the presentations are specifically aimed at education as well as the non-profit sector, anyone is welcome to attend. Engage us in discussions about your thoughts on the latest technology, how it blends with your school’s ICT strategy, or tackle open source trends for the future. Details on the schedule are over at OpenSourceInSchools.org.uk (of course registration is free, and besides providing the specifics it also gets you a complimentary lunch).

EDUCAUSE 08 that is.

We’re big proponents of bringing the latest technology to students and faculty, because countless organizations enjoy using our software in the classroom – as both a communication tool and to teach. So of course we’ll be at this year’s annual EDUCAUSE conference in Orlando, FL from Oct 28th to 31st.

If you’re going, be sure to swing by booth #213 to chat about the future of collaboration, grab a bite to eat with us at Seasons 52 Grill on Wednesday evening (contact us if you’re interested), and drop in for “Feel the Spirit” on Thursday night; which we are co-hosting this year over at Universal Studio’s CityWalk.

If you missed the Xythos webinar yesterday we’ll have the screencast up soon, but you can also play with their awesome new Zimlet in booth #833.

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Be sure to check out the events page for more info, and to see other places we’ll be.

One of the more nifty features to grace the Zimbra scene recently is the interoperability framework for sharing two-way free/busy information with other server platforms.

Since we released the framework APIs and the reference implementation against Microsoft’s Exchange 2003 (previously covered) there has been a lot of interest from customers and community (interop works with both Open Source and Network Edition).

Argonne National Labs has given excellent feedback culminating in a few enhancements for ZCS 5.0.10. We also recently got a wonderful thank you note from the University of Pennsylvania, who teamed up with the folks over at Sumatra Development to handle some calendar migrations. They were impressed at how well their multi-domain environment behaved, and shared a link to a configuration tip for Exchange 2007. It’s great to see the community enhance, extend, and tweak the open source interop framework.

That type of integration cohesiveness frequently makes Zimbra relevant to organizations in the same way that other open source business application are: often initially at the division level, and then spreading within the enterprise. (Penn breaks their IT into “local support providers” to better serve each school’s specialized needs.) For immense corporations wanting to switch from software such as Exchange, Lotus, Meeting Maker, or other third-parties that interact with our API, picking a new platform can be a massive undertaking – having interop can mean a safe departmental decision.

Admins out there can certainly attest the the headaches involved with maintaining different server infrastructures, but it also works in reverse – that ’stubborn group’ which doesn’t want to switch or the ‘peer organization running different software’ can now seamlessly communicate as one.

In 2003, we founded Zimbra because we thought that existing e-mail and calendaring solutions were broken and we knew we could create something much better – that something is the Zimbra Collaboration Suite (ZCS), an Ajax-based collaboration client that integrates email, contacts, shared calendar, instant message, documents with sharing capabilities, advanced search and VoIP into a browser-based interface. We owe the thousands of members of the Zimbra community many thanks for their ongoing contributions – together, we’ve achieved great things!

We’ve given customers “new and improved” mailboxes and we’ve focused on creating the best possible experience for collaboration – streamlining overflowing inboxes, organizing correspondence, and reducing the hassles of managing communication tools on the back-end.

A year ago, we joined the Yahoo! family to extend Zimbra’s reach, share our expertise to one of the top mail services in the world – Yahoo! Mail – and to continue to change the face of how users collaborate at school, work, and home. Yahoo! has given us the resources, including greater computing power, to continue to expand and update ZCS with new features, and support an ever-growing customer base.

We’re proud of our accomplishments over the past year. On the customer front, we welcomed a number of world-class organizations. Stanford, UMass (Dartmouth), UPenn, CalPoly, and Texas A&M are among the institutions that drove well over a million mailboxes sold in the education market this year, driving record growth across all the markets we serve. There are now over 15 million Zimbra mailboxes deployed, serving over 25,000 customers in 82 countries, expanding our world-class reach. That reach has been further expanded through partnerships with Red Hat, Apple, and Ubuntu.

This past year also reflects our ongoing commitment to innovation as demonstrated by the stream of enhancements to the Zimbra product family:

• The launch of ZCS 5.0 extended BlackBerry and Outlook 2007 support plus Web 2.0 IM and task applications;
• Yahoo! Zimbra Desktop – currently in beta – provides users with offline access to a simple, centralized place to manage work, school and personal e-mail without an Internet connection;
• Extensive mobile options give our users anytime, anywhere access to ZCS and extend Zimbra to the broadest range of devices available in the market. Mobile options now include iPhone 2.0, smartphones (Blackberry, iPhone, Treo, etc.) and any Java-enabled mobile device (Nokia E & N Series, Motorola RAZR, ROKR etc.). These build on Yahoo!’s leadership in e-mail and mobile Web services as a key starting point for consumers.

We’ve got tons more in the pipeline. Later this year, we’ll be debuting new products that continue to make collaboration a superior experience, such as the general availability for Yahoo! Zimbra Desktop and exciting cloud services for universities and businesses. Look out for more developments with the Open Mail initiative that debuted at Yahoo! Hack Day last week, along with other cool synergies with Yahoo! Mail and Calendar.

- Thanks Again! The Zimbra Team

HackDay just kicked off, and we’ve seen all sorts of things go from idea to prototype in just 24 hours. This year has a twist: Not only are our engineers across the globe involved (with many making it an all-nighter) but everyone is invited to participate – even you. Open Hack 2008 takes place September 12-13th where anyone with an idea is encouraged to gather a team up, then spend a day building stuff that they think is cool. HackU (the University Hackdown) is even flying in its top ranks, with a few Zimbra customers among them (including Stanford & Georgia Tech) to join us at Yahoo! HQ in Sunnyvale, CA for rounds of coding; plus camaraderie, food, demos, awards, and good music. From our team KevinH & JohnH are also giving several presentations throughout the event.

Some of the things we’re ran across have given us ideas for Zimlets – so we’re hereby seeking Zimlet beta testers. This will be an ongoing project, meaning that those who volunteer will get continuous access to the latest and greatest Zimlet ideas.

We need volunteers that:

• Are using either ZCS (with the ability to deploy Zimlets – so essentially administrators of the respective system) or Zimbra Desktop users.

• Are willing to try out different services that some of these may link to, and consciously note how they affect their daily Zimbra experience.
• Of course give us feedback about their place in productivity, effectiveness, usefulness, and anything you’d like to see added or extended.

To join in just send me a PM/Email by the end of this week. (We’ll be sure to reward you for your efforts.)

We can’t take everyone, so if you not accepted don’t feel bad – there’s still plenty of cool & useful Zimlets over in the Gallery – plus they’ll soon be making it off engineer workstations and into perforce. We’re even working on a way to make them easier to install in Zimbra Desktop, but you can find current directions here.

Those on the development side will soon see a few community members marked “Zimlet Guru” – if you’ve created a few yourself, and are into helping out others in the Zimlet section of the forums, be sure to drop me a line.