Jing To
Sr. Product Marketing Manager

Kinsale Insurance Maintains Business-Critical Email Communications with Zimbra

By | June 27, 2013
Kinsale is an insurance provider specializing in “hard to place” small to medium sized commercial accounts for property, casualty and specialty policies. With an increasing amount of the company's business transacted via email, they needed to choose a reliable system with rich features that would support the staff's revenue-generating efforts. Kinsale needed Zimbra. The Challenge “In the last few years, I have seen the insurance industry move to email-based communication versus telephone, postal mail or fax,” says Alex Albro, Network Team Lead at Kinsale Insurance. “We do 95% of our business through email. The money comes in through email now, so if we were down for 15 minutes, that could translate to millions of dollars. Email is business-critical. It is our lifeline.… Read more »

Logix Boosts Revenue by 30 Percent with Zimbra

By | May 29, 2013
Logix InfoSecurity specializes in email hosting and web-based communications, serving more than 800 customers across India. To keep up with an evolving market that was significantly impacted by a sharp rise in smartphone adoption, Logix needed a new, dynamic and feature-rich platform that could meet customer demands. Zimbra was the answer. The Challenge Before using Zimbra, Logix had built its position as a leading hosted email service on a customized homegrown email solution. In recent years, as smartphone adoption grew exponentially in India, users demanded integration between smartphones with email. Logix realized this was an opportunity to grow its customer base. The homegrown Logix solution, based only on POP and IMAP, was not capable of handling the market's demands, however. Logix needed to deploy an email solution that provided true synchronization between a smartphone and the user's mailbox, contacts and calendars – which the previous system could not do.… Read more »

New Research Shows Email’s Growing Business Role

By | May 7, 2013
It's easy to talk about how new communication channels will marginalize email – even in the business world. Yet simply checking your inbox on a Monday morning, it's obvious that email is not dead and plays and important role in communication. Osterman Research recently published a survey of corporate email users on their use of email. The results show that email is still a critical part of the work environment for many people. We’re not cutting back on email at work Despite social media channels and other means of communications, we still rely on email at work.  90 percent of the survey respondents use email as much or more today than a year ago:   Source:… Read more »

The Future of the Zimbra Offline Experience

By | April 10, 2013
One of the major changes coming up in a future version of Zimbra is a rethinking of the offline experience – how do you use Zimbra when you're not connected to a network, or when your connection cuts in and out during the day? As we all become more mobile, this is an important concern. Today, Zimbra Desktop is the way to use Zimbra when offline – and it's done a good job at providing consistency between the online and offline experience. But we think we can deliver a faster, smoother and more efficient offline experience by re-architecting Zimbra Desktop from the ground up. This change describes the work that we are doing for supporting the offline experience – to be available in a future version of Zimbra. On a side note: Nothing discussed here affects third-party client support – such as Microsoft Outlook or Apple Mail, iCal and Address Book and standards-based clients (POP, IMAP, iCal, CalDAV, etc.) Background The concept behind the Zimbra Desktop was to create a consistent experience whether you're offline or online.… Read more »

Delivering Government Cloud Email Services

By | March 28, 2013
VMware Zimbra is the only enterprise cloud email solution based on open source standards that is now available as-a-service to US federal, state and local government organizations through GSA contracts. Watch the on demand webinar as we discuss how Zimbra is uniquely built for the highest security environments and is ideal for government organizations with our special guest from General Dynamics IT. VMware Zimbra supports two-way SSL Smartcard authentication, including support for Department of Defense (DoD), Common Access Cards (CAC), and S/MIME encryption, ensuring messages can only be read by the intended recipient. IT admins also have full control of their deployments through an easy-to-use browser-based admin console, further ensuring data and device security. The on demand 45-minute webinar will include: Challenges and requirements of the Government Sector Special guest GDIT on why the Zimbra Cloud is ideal for Government Organizations A live demo of Zimbra's email and collaboration solution View Webinar Now… Read more »

Deutsche Schule Tokyo Yokohama Keeps Faculty, Staff and Students Connected with Zimbra

By | March 19, 2013
Deutsche Schule Tokyo Yokohama (DSTY) is the oldest German school in East Asia, founded in 1904. The school offers education from Kindergarten to High School for German-speaking students in the Tokyo area. Communication between the school's 63 faculty and staff members, as well as with students – enabled by Zimbra – proves to be a key capability for the school's normal daily operation, as well as during one of the most devastating natural disasters to hit Japan. The Challenge Prior to Zimbra, DSTY used another Windows-based e-mail system, which provided messaging ability, and some basic calendar functionality, but it did not have any sharing capability between the two, and did not offer a shared repository for data such as Zimbra Briefcase. “One of the challenges we had was sharing calendars for booking rooms, and finding out when people are available,” recalls John Munro, IT Administrator at DSTY. “We set up a shared calendar resource through Microsoft Outlook with a third-party solution. It was not built into the messaging, and required manual installation on each client and a lot of attention.” “The system was not reliable, and was not always available” he adds.… Read more »