Today we are celebrating the fifth annual Community Manager Appreciation Day (CMAD) – a day steeped in social business history. (Sound the gong!)
Straight out of the mouths of Wikipedians: Community Manager Appreciation Day takes place every 4th Monday of January as a way to recognize and celebrate the efforts of community managers around the world using social media and other tools to improve customer experiences.
Back in good old 2010, the thoughtful and astute Jeremiah Owyang, of social business industry analyst fame, founded the special day of note. If you are not in community management or around it, you might think it is just one of the many “International [insert topic] Day” days. It’s not. CMAD was created to not only bring attention to the role of community managers, but also to help new community managers spread their wings, meet community management peers and learn more about the practice of community management.…
Read more »